Case Study: Enhancing Supply Chain Visibility with Mendix Low-Code Solutions

Client Overview

Our client, a prominent European logistics and supply chain organization, manages complex transportation, warehousing, and fulfillment operations across multiple industries, including retail, electronics, and automotive. Operating extensive distribution networks with global reach, visibility across their vast supply chain was critical yet challenging.

Core Problem: Limited Supply Chain Visibility

Before partnering with Deployd, the client faced persistent visibility challenges. These included:

• Delayed and inaccurate tracking of shipments, causing frequent disruptions.

• Difficulty managing inventory effectively, leading to excess stock or shortages.

• Inefficient routing and scheduling, resulting in higher operating costs.

• Reactive management, creating operational stress and customer dissatisfaction.

Annually, these visibility issues cost the client approximately $2.5 million due to expedited shipping costs, inventory inefficiencies, and customer penalties related to delays.

Deployd’s Solution: Mendix Low-Code Real-Time Dashboard

Deployd recommended implementing a Mendix-powered low-code solution that would swiftly address the client's visibility challenges through the creation of a real-time supply chain tracking dashboard.

Deployd’s certified Mendix developers quickly integrated into the client’s operations, immediately starting work to understand their existing workflows and data systems.

Solution Implementation Highlights:

1. Rapid Discovery & Data Assessment:

   • Quick evaluation of existing supply chain processes and IT infrastructure.

   • Identified data gaps causing poor visibility across transportation, warehousing, and distribution.

2. Integration of Multiple Data Streams:

   • Utilized Mendix’s robust integration capabilities to connect IoT devices, GPS tracking, ERP, and warehouse management systems.

   • Established seamless real-time data flow into a centralized tracking system.

3. Customized Real-Time Visibility Dashboard:

   • Developed an intuitive, real-time dashboard offering comprehensive end-to-end visibility.

   • Provided visual alerts for potential delays, inventory shortages, and routing inefficiencies.

4. Automated Alerts and Proactive Workflows:

   • Built automated notification systems alerting management to potential disruptions ahead of time.

   • Enabled proactive rather than reactive management of supply chain issues.

5. Scalable and Adaptable Platform:

   • Mendix’s flexible low-code architecture allowed easy adjustments and continuous improvements without major redevelopment.

Results & Immediate Benefits

Deployd’s solution dramatically improved the client's supply chain operations:

• Immediate Visibility Improvement: Within the first two months, the client experienced a 40% reduction in shipment delays.

• Cost Savings: Real-time visibility translated into significant cost savings of approximately $900,000 within the first year, stemming from reduced expedited shipping, optimized inventory, and fewer customer penalties.

• Operational Efficiency: Proactive management drastically reduced operational stress and improved resource allocation.

• Enhanced Customer Satisfaction: Timely deliveries and accurate inventory management significantly improved customer satisfaction metrics and client retention.

Client Feedback & Strategic Impact

The COO of the logistics organization remarked:

“Deployd delivered exactly what we needed—fast. The Mendix solution changed our approach to managing the supply chain overnight. We finally have the visibility we needed to proactively solve issues before they become expensive problems. This is a huge win for us operationally and financially.”

The client further noted that Mendix’s flexibility empowered their internal teams to easily adapt the solution for evolving needs, positioning them well for future growth.

Future Plans

Encouraged by the initial success, Deployd continues collaborating with the client to extend real-time visibility capabilities across additional operational divisions. Plans include deeper integration of AI-powered analytics into Mendix, further refining predictive insights to drive even greater efficiency and cost reductions.

Conclusion

Deployd’s Mendix-driven visibility solution effectively tackled the critical challenges faced by the logistics firm. The successful implementation underscored the transformative potential of low-code platforms in significantly enhancing operational efficiency, cost management, and customer satisfaction.

This case study demonstrates how Mendix low-code solutions can swiftly and effectively resolve key logistics and supply chain challenges, delivering tangible business results.